Terms and Conditions

§ 1 Scope and Definitions

(1) These General Terms and Conditions apply in the version valid at the time of the order to all deliveries and services between us and consumers.

(2) For the purposes of these terms and conditions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (§ 13 BGB).

§ 2 Conclusion of Contract and Storage of Contract Text

(1) The following regulations apply to orders placed via our online shop at https://www.caventura.com.

(2) In the event of a contract being concluded, the contract is formed with:

Caventura GmbH
Goerzalee 299
14167 Berlin
Commercial Register: HRB 238910 B
Charlottenburg District Court

(3) The presentation of our products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation for consumers to order goods. By submitting an order, the consumer makes a binding offer to enter into a purchase contract.

(4) The ordering process consists of the following steps:

  1. Selection of the desired product

  2. Confirmation by clicking the "Order" button

  3. Review of the details in the shopping cart

  4. Click on "Checkout"

  5. Entry of billing information

  6. Binding completion of the order by clicking on "Order with obligation to pay"

Before finally submitting the order, the customer can check and change their details at any time or cancel the ordering process by closing the browser window.
The receipt of the order is automatically confirmed by email ("Order Confirmation"), through which the contract is concluded.

(5) We do not store the contract text permanently. The order details and the General Terms and Conditions will be sent to the customer by email. The General Terms and Conditions can also be viewed at any time at https://www.caventura.com/agb-widerrufsrecht/.

§ 3 Prices, Shipping Costs, Payment

(1) All prices stated include statutory VAT and other price components. Shipping costs may be shown additionally.

(2) The following payment methods are available:
– Advance payment
– PayPal
– Credit card (Visa, Mastercard)

(3) When selecting the advance payment method, the customer is obliged to pay the purchase price immediately after the contract is concluded.

§ 4 Delivery

(1) Unless otherwise stated, all items offered are ready for immediate shipment. Delivery will take place within a maximum of 6 working days. For advance payment, the delivery period begins on the day after the payment order has been issued to the bank; for all other payment methods, it begins on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday, the period ends on the next working day.

(2) The risk of accidental loss or deterioration of the goods during shipment only passes upon handover to the customer.

§ 5 Retention of Title

The goods delivered remain our property until full payment has been made.

§ 6 Right of Withdrawal for Consumers

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

Withdrawal period:
The period begins from the day on which the customer or a named third party, who is not the carrier, has taken possession of the goods.

Notice of withdrawal:
To exercise the right of withdrawal, the withdrawal must be clearly declared – e.g., by letter or email – to:

Caventura GmbH
Georgi Djalev
Gneisenaustr. 34
10961 Berlin
Email: greatcoffee@caventura.com

The sample withdrawal form below can be used (but is not required).

Consequences of withdrawal:
In the event of an effective withdrawal, we shall refund all payments received, including delivery costs (except for additional costs resulting from a choice of delivery other than the cheapest standard delivery), immediately and no later than 14 days from the receipt of the withdrawal notice.
The refund will be made using the same payment method as used in the original transaction, unless otherwise agreed.
We may withhold the refund until we have received the goods back or you have provided proof of return – whichever is earlier.

The goods must be returned within 14 days of declaring the withdrawal. The deadline is met if the goods are dispatched before the period expires.
The costs of return shipment are borne by the customer.

§ 7 Sample Withdrawal Form

If you would like to withdraw from the contract, please fill out this form and send it back to us:

To:
Caventura GmbH
Georgi Djalev
Gneisenaustr. 34
10961 Berlin
Email: greatcoffee@caventura.com

I/we (*) hereby revoke the contract concluded by me/us for the purchase of the following goods / provision of the following service:

Ordered on () / received on ():

Name of the consumer(s):

Address of the consumer(s):

Signature (only if notified in paper form):

Date:

(*) Please cross out what does not apply.

§ 8 Warranty

Statutory liability for defects applies.

§ 9 Contract Language

The contract language is exclusively German.